Delivery

Your shopping basket displays the goods you have purchased we endeavor to dispatch all non personalised goods within 24 hours (exclusive of Weekends) . We will notify you if your goods are not able to be dispatched within this timescale.

All orders received after midday will be dispatched the following working day. 

Personalised Gifts

Personalised goods will be dispatched within 1-5 working days unless otherwise stated in the item description, Please allow additional time at peak periods for personalised goods.

Personalised goods are not available with our UPS Next Day Service.

 

Postage charges

FREE Shipping on all Eligible orders

2nd Class  - Royal Mail aims to deliver your order within 2-5 working days from date of despatch 

1st Class   - Royal Mail aims to deliver your order in 1-3  working days from date of despatch 

Free Postage - Our Carriers aim to deliver your order within 2-5 working days from date of despatch 

These are guides only, We have no control over any consignments once they enter the selected delivery network. We offer no guarantee's that orders will be received by specific dates Please allow extra time for delivery at peak periods E.g Christmas.

Looking for your Order fast - Please select UPS Courier / Other £7.99 at the checkout (Not available for Personalised Goods & Fragrances)

Royal Mail Orders are delivered Monday to Saturday inclusive.

***Between now and Christmas, we’re delivering parcels up until 7:30pm, Monday to Saturday. And you may get two deliveries in one day as we work hard to get your items to you before the big day.***

UPS Courier / Other are delivered Monday to Friday inclusive.

You may recieve your order in multiple consignments 

Please note: Your first order with us must be sent to your billing address. Any order made after your first order can be sent to a different address

Remote Postcodes Delivery

We deliver to most postal areas in the UK including Northern Ireland. We're sorry that certain geographical location and carrier availability can restrict our service and may be subject to additional charges, or not been able to process your order.

 

Non Delivered Goods

If you do not receive an item then we reserve the right to ask you to wait 15 working days before we re-dispatch the item.

We also reserve the right to charge for re-delivery if the item was not collected or if a re-delivery is not arranged by you on receipt of a card from the courier or Royal Mail.

Please Note: Refunds will not be given against missing parcels, in all events we will issue an immediate reprint of your order.